What you can do
- DM the bot for a private back-and-forth — anything you can ask the AI inside Crevio, you can ask it in Slack. A DM is your own conversation: Crevio ties it to you, so it can look back at your private chats when you ask. Threads in a channel belong to the team instead.
- @mention the bot in any channel to pull it into the conversation
- Reply in threads the bot is in, and it’ll keep the context
- Share files and screenshots — the bot can read images and documents you drop in
Connecting your workspace
1
Open integrations
In your Crevio dashboard, go to Settings → Integrations.
2
Add to Slack
Click Add to Slack. You’ll be sent to Slack to choose which workspace to install Crevio into.
3
Approve the install
Review the permissions Crevio requests and click Allow. Slack sends you back to your dashboard and the workspace appears in your connected list.
4
Say hi
In Slack, open a DM with Crevio or type
@Crevio in any channel it’s been invited to. Send your first message and the AI will reply.Signing in with Slack
You can also use Slack to sign in to Crevio. Pick Slack next to Google, Apple, ChatGPT, and Discord on the sign-in and sign-up pages. If you already signed in with Slack, Add to Slack skips Slack’s sign-in screen and goes straight to installing the bot in your workspace. During onboarding you can connect Slack before setup finishes, and Crevio brings you back to where you left off.Rules for one channel
Tell the AI how to behave in a single channel and it keeps to it there, and only there. For example, DM the bot “in #support, keep answers to two sentences” or “whenever you answer in #dev, reply in Polish”. Every later conversation in that channel follows the rule, while your other channels and DMs stay as they were. To change or remove a rule, just tell the AI. Rules for your whole business, like a sign-off or words to avoid, still go in your custom instructions under Settings → AI assistant.Bots post under their own name
If you’ve set up named bots in Crevio — a Marketer, a Support rep — their work shows up in Slack under the bot’s own name and avatar instead of plain Crevio. That covers job results, approval requests, and messages the bot sends for you, so your team can tell at a glance which bot is talking. Everyday chats with the AI still post as Crevio.Tips
- Invite the bot to channels you want it in —
/invite @Creviofrom inside the channel - The same Crevio account works across platforms — a chat you start in Slack continues from where you left off in the web app
- Multiple workspaces are supported — connect as many Slack workspaces as you want, each acts independently
- Give the AI more to work with — link your other tools through connected apps so it can take action across your stack from Slack
Disconnecting
Go to Settings → Integrations, find the workspace under Slack, and click Disconnect. The bot will no longer respond in that workspace. You can reinstall any time.Troubleshooting
The bot doesn’t reply when I DM it. Make sure the workspace is still connected in your integrations settings. If it is, try removing and re-adding the integration — Slack occasionally invalidates app tokens after workspace changes. The bot doesn’t reply when I @mention it in a channel. Invite it to the channel first with/invite @Crevio. Slack apps can only read messages in channels they’ve been added to.
I get “account isn’t linked” when I message the bot. Sign in to Crevio with the same Slack account you’re messaging from — that’s how the bot knows who you are.