> ## Documentation Index > Fetch the complete documentation index at: https://crevio.co/docs/llms.txt > Use this file to discover all available pages before exploring further. # AI phone calls > Crevio can make phone calls for you toward a goal you set -- like following up with a lead or confirming an appointment -- and tell you how each call went. Some things are easier on the phone. Following up with a lead, confirming an appointment, or checking in with a customer can take dozens of calls you never have time to make. Crevio can make those calls for you. You give each call a clear goal, and Crevio's AI speaks with the person on your behalf, then reports back on what happened. ## What you can use it for * Follow up with a new lead and answer their questions * Confirm or remind someone about an appointment * Check in with a customer after a purchase * Gather a quick answer or piece of information ## Get a phone number Crevio makes calls from a phone number so people can see who's calling. You set this up once. In your dashboard, go to **Calls** and get a phone number for your account. Choose a number, and you're ready to start making calls. ## Make a call toward a goal You don't write a script. You tell Crevio what the call should accomplish, and it handles the conversation naturally. Enter the phone number of the person you want to reach. Describe what you want -- "confirm their appointment for Tuesday at 3pm" or "follow up on their interest in my coaching program and offer a free intro call." You can also set the first thing the AI says. Crevio places the call and works toward your goal during the conversation. After the call, Crevio gives you a summary of how it went and what the person said, so you know what to do next. Be specific about the goal. The clearer your objective, the better Crevio handles the conversation -- and the more useful its summary will be. ## Calling people the right way Phone calls come with responsibility. You must have permission to call the people you're contacting, and you must respect their wishes if they ask not to be called. Only call people who have agreed to hear from you -- for example, leads who gave you their number and expect a follow-up. Always honor do-not-call requests. If someone asks not to be contacted again, don't call them. Following the rules around phone calls in your area is your responsibility. Crevio helps you keep track of who has agreed to be called and who has asked to be left alone, so it's easy to do the right thing. ## If something goes wrong The person may not have answered, or the number may be wrong. Double-check the number and try again later. Not everyone picks up the first time. Sometimes a conversation doesn't go as planned. Read Crevio's summary to see what happened, then adjust your objective and try again, or follow up yourself. Mark them as do-not-call so Crevio won't contact them again. Always respect these requests. ## Related See the leads and buyers you can follow up with. Capture leads and their phone numbers to call. Follow up by email as well as by phone. Group people so you know who to reach out to.