> ## Documentation Index
> Fetch the complete documentation index at: https://crevio.co/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How to access what you bought

> Find your course, download, or content after you've bought it -- and log in using your email.

<Note>
  This article is written for buyers. If you're a business owner, you can share this article with your customers.
</Note>

Thanks for your purchase! Getting to what you bought is quick. Whether it's a course, a file to download, a community, or any other content, here's how to find it.

## Right after you buy

As soon as your payment goes through, two things happen:

* You see a **confirmation page** with a link or button to access what you bought.
* You get a **confirmation email** at the address you used to pay. This email is your backup -- keep it.

The fastest way in is to use the link on that confirmation page or in your email.

## Log in with your email

You don't need to remember a password. Access is tied to the **email address you used when you bought**.

<Steps>
  <Step title="Go to the seller's site">
    Open the link from your confirmation email, or visit the site you bought from.
  </Step>

  <Step title="Choose to log in">
    Select **Log in** and enter the email address you used at checkout.
  </Step>

  <Step title="Check your inbox">
    You'll be sent a secure sign-in link by email. Open it to log in -- no password needed.
  </Step>

  <Step title="Open your purchase">
    Once you're logged in, you'll find everything you've bought in your account, ready to access.
  </Step>
</Steps>

<Tip>
  Use the exact same email you paid with. If you log in with a different address, you won't see your purchase.
</Tip>

## What you'll find, depending on what you bought

* **A course** opens so you can start watching or reading right away.
* **A download** gives you a button to save the file to your device.
* **A community, group, or chat** gives you a link or invite to join.
* **An event or call** shows you the details and joining instructions.

## If something goes wrong

* **You can't find your confirmation email.** Check your spam or promotions folder, and search your inbox for the seller's name or "receipt".
* **The sign-in link doesn't work.** These links expire after a while for your security. Just request a new one and use it promptly.
* **You logged in but don't see your purchase.** You may have signed in with a different email. Log out and try the exact address you used to pay.
* **Still stuck?** Reply to your confirmation email or contact the seller directly -- they can help. See [How to get help with your order](/customers/get-help-with-an-order).

## Related

<CardGroup cols={2}>
  <Card title="Update your payment method" icon="credit-card" href="/customers/update-payment-method">
    Change the card on file for a subscription.
  </Card>

  <Card title="Manage or cancel your subscription" icon="rotate" href="/customers/manage-subscription">
    Pause or stop a recurring payment.
  </Card>

  <Card title="Get help with your order" icon="life-ring" href="/customers/get-help-with-an-order">
    Reach the seller or request a refund.
  </Card>
</CardGroup>