[All automations](/automations)

Customers and reviews

# Review replies

Drafts a reply to every new Google review in your voice, and alerts you about anything three stars or below.

[Start free](/users/signup)[I already have an account](/app/tasks/scheduled?tab=templates#template-review-replies)

The agent reads new reviews on your Google Business Profile, drafts a thank-you that names what the customer liked, offers to put things right on complaints, and tells you straight away about low ratings. You approve replies before they post.

When it runs

Mondays and Thursdays at 9:00

Works with

Google Business Profile

Made for

Service businesses, Stores

## How setup works

1. 1Choose Use template. Crevio opens a chat with its agent.
2. 2Answer a few questions about your business, like your hours, your tone and where results should go.
3. 3Connect any tool it needs in one click, or skip it.
4. 4The agent builds the automation, runs a test, and shows you what it would have sent.

## Set this up in a few minutes

Start free, then choose this template from Tasks.

[Start free](/users/signup)

## More customers and reviews automations

[Ask for the reviewA few days after a job or delivery, asks happy customers for a review with your direct link.Every day at 18:00, only after a sale or a booking](/automations/review-request)[Welcome new customersA personal welcome after someone's first purchase: what happens next, how to get help, and one useful tip.When a customer pays for the first time](/automations/welcome-new-customer)[Win back lapsed customersFinds customers who used to buy or book regularly and stopped, and drafts a personal check-in for you to approve.Every Tuesday at 10:00](/automations/win-back)[New member onboardingWelcomes each new member with the three things to do first and where to ask questions.When someone subscribes](/automations/member-onboarding)[Cancellation follow-upWhen a subscription is cancelled, asks the one question that matters and offers a pause, then reports the reasons monthly.When a subscription is cancelled](/automations/churn-save)

Canonical URL: https://crevio.co/automations/review-replies